Are We Ready for the Next Big One?

by Kelly on March 1, 2010

I think we all saw this one coming – the desire of news outlets to connect the most recent foreign disasters (Haiti & Chile) to us in the United States.  This time, after the Chilean earthquake, the most frequently asked question is “Are we ready for the next big one?”  How would you answer that if you were the spokesperson for the state agency responsible for disaster preparedness and response in California?

Today I did several interviews with the media answering that exact question.  So how do I respond?  Well, I thought about the millions of dollars we’ve spent on emergency preparedness… the fire trucks; search and rescue gear; training and excercises; even our latest venture using social media to augment existing alert and warning systems.  But the reality is that our biggest “problem” is peoples lack of individual and family preparedness.  People just don’t take it as seriously as they should – even here in California where we’re always shaking, burning or flooding.

So I decided that we needed to use these opportunities to encourage people to prepare… or, at least, get the media to bite on the idea that if we say “we’re not prepared,” that really means the general public.  Oh, and it’s the truth. We’ve conducted research that shows that people haven’t prepared enough and aren’t motivated to do it until they’re faced with the grim reality of what really happens during disasters – hence, the graphic pictures of Haiti and Chile.  So now’s the time.

Tips to Prepare for a Spontaneous Interview about Current Events

  1. Find out the type of show (news, opinion, entertainment) and what specific topic they’re interested in exploring
  2. Ask who else will be interviewed This helps determine if you’ll be pitted against someone that has an contrary opinion
  3. Now, ask yourself the very simple question, “Why am I doing this interview?” and answer it honestly to yourself.  This helps you focus on the real reason you’re doing it.  (ie – I think we need to encourage people to prepare for earthquakes)
  4. If you have time, read, watch or listen to news broadcasts focusing on the topic and see how they’re covering it.  This allows you to focus your responses in a way that “fits in” rather than risking the appearance you’re a detached government worker with no soul
  5. Develop simple talking points with your message and support them with interesting and relevant facts that will relate to the story they’re covering.
  6. Practice, practice, practice!  I often do it in the car on the way to the interview.  I ask myself the questions I think the reporters are going to ask and then answer them out loud so I can refine the message. This works better than you think.
  7. Relax and realize that you’ll be okay – they can’t reach through the TV and strangle you.  They are hoping you’ll say something interesting, even give unique perspective that will help them make their story interesting to their viewers. On their end, it’s all about ratings and if you’re boring, they’re never asking you back.

These are just a few thoughts I have about how to answer those “trick” questions without being put on your heels. Hope they help.

How do you prepare for spontaneous interviews?  What are your steps to success?  I’d love to read your comments below.

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How to Appear Live on TV from Anywhere for Free

by Kelly on February 28, 2010

There’s a revolution happening before our eyes and it involves live internet video.  The best part?  You now have another free tool to use for providing public information.  Even more important, emergency public information when a crisis strikes.

When I awoke Saturday morning to the news that Chile was hit by a massive magnitude 8.8 earthquake I turned on the TV and saw a great looking live interview from Santiago, Chile on MSNBC.  It wasn’t via satellite – but Skype – a free software program that enables anyone to make free video and voice calls, send instant messages and share files with other Skype users.

Yes, you’ve probably seen Oprah using Skype to do live interviews on her show.  She started doing it back in May 2009 to much fanfare. I’ve thought there had to be some sort of special technical relationship between Oprah and Skype and they’ve probably made absolutely sure the feed works and the video doesn’t stutter.  There must be some special version of the Skype software or a super-duper internet connection at the remote location.  Surely it can’t be that good for those of us common folk who just download the program and play with the free video conference feature.

Well I was proven wrong.  It does work.  Proof – the above video.

Just a Simple Laptop and an Internet Connection

I tracked down the freelance reporter in Chile interviewed on MSNBC, Cecilia Lagos.  Ironically, I chatted with her on (yep, you guessed it) Skype.  I wanted to know if she was using some special encoding software companion to the Skype software or if she had a special internet connection.  I just couldn’t believe it could look so sharp and, well, live.  To my amazement, she was simply using a MacBook (one of those “old” white ones) with the built-in webcam and a WiFi connection to her apartment’s internet.  She said she started doing interviews with CNN, CBS and then MSNBC talking about how powerful the earthquake was and how the city was reacting.  Once MSNBC saw the video quality, they asked for her exclusively.  She’s been doing live interviews almost every hour during daytime programming.

Think about how you could use this.  I did.  I’ve already setup a free Skype account for our state emergency operations center here in Sacramento and will test it for doing exactly what Cecilia did – communicating live with the media.  I checked with a few of our local stations and they say they can already pull in a live Skype video feed and broadcast it on their air.  Imagine how much time you can save getting your message out.  No need to wait for satellite trucks or reporters.  Just get a webcam, or use a Mac with a built in one, and download the software.  Within minutes, you or your agency’s subject matter expert could be ready to go “live” with your message.  It’s a revolution happening before our eyes.

Thanks Cecilia for giving me a little insight and sparking a great idea.

Link to find out more about Skype – Click here

I want to know what you think:  How could you possibly use this?  Are you going to try it too?  Comment below.

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California Encourages Agencies to Use Social Media

February 26, 2010

The great State of California was compelled to issue guidelines today for the use of social media within the state’s government agency environment, saying Governor Schwarzenegger has had “great success” in using them.  It’s not a step-by-step plan on how to use Twitter.  It doesn’t say anything about Facebook being better than MySpace.  It’s a [...]

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Amazing Time Lapse Photography of Los Angeles Fire

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VIDEO: Behind the Scenes Press Coverage of Wildfires

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Behind the Scenes at California’s Wildfires

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This has been both a tragic and fascinating week in California with the amount of wildfires burning throughout the state. I’ve been visiting several of the major fires and working behind the scenes with my agency. As I write this I’m on a plane enroute to the Station Fire burning in the hills and canyons [...]

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Screamin’ Deal: 1TB External Hard Drive for $69 Bucks

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Fact Checking Using Social Networking Sites

August 13, 2009

There’s a great post on Mashable titled “The Journalists Guide to Facebook” where the author Leah Betancourt says the world’s largest social networking site can be invaluable to journalists. Facebook gives reporters a means to connect with communities involved with stories, find sources, and generate leads. It’s also a great place for public information officers [...]

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Be A Voyeur and Track Ships Live

August 10, 2009

Add this to your bookmark list of cool places that offer real-time information about stuff happening in the world. It’s called “Marine Traffic” and it’s based on Google Mapping technology – called a “Mashup.” It shows live information about ship movements throughout the world. You can search by ship name or zoom into map to [...]

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